As A Direct Result

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It’s also an evil life-destroyer.

I’ve decided that today is going to be a work-free day.

I went to bed this morning sick as a dog. I suspect my brief time out yesterday affected me more severely than it ought to. Within a few hours of coming home, I got my fourth migraine of the week. I took a brief nap and I wasn’t entirely okay afterward, but now? UGH!

Sadly, with migraines, you often question whether you did something wrong, ate the wrong thing, etc. All I did was go out in tremendous heat for an hour and a half and come home. It wasn’t a lot of physical exertion, but my body says otherwise. I had a mild headache upon returning, but it wasn’t until I actually felt pain in my head that I took something for it. By 7:30, as my neighbors attempted to power wash something right near my bedroom window, I contemplated outright murder. My ears simply cannot bear the noise, and what are they up to at this precise moment? Yard work. At 9:23 a.m. On a Saturday. When it’s already 85 degrees and a heat advisory has been issued for the entire area, AGAIN. Schools actually closed early yesterday, if they opened at all, because it was over 100 degrees with the humidity and people were experiencing breathing problems. But hey, dumb & dumbest need to make noise on a yard that requires no work at all this week. This is where I would like to point out that I refrained from putting #TheyNeedToBeShot. I’m not a violent person…just don’t make noise when I’m sick or on any day ending in a y.

As a direct result of this migraine/heat/stomach agony, I’m trying to decompress this morning. I’d rather be asleep, but I desperately need to hit the grocery store. Not a fun task, I do not look forward to this, but I am going to try going once it cools down. There’s no point in making myself any sicker by attempting to do it early on in the day. Everyone and their grandmother will be there to capitalize on the digital coupon extravaganza, which has already turned into an epic fail because 9/4’s of the coupons don’t come off at the end of each order, which means customer service is inundated with questions as to why they didn’t work and precisely “Where are my savings? Are you going to give me my money back?” Actually, the store is set up to make sure you actually loaded the coupons on to your savings card in the first place. If you didn’t use the physical coupons that were also provided for the week, chances are you didn’t get the savings on those four items. I clipped all of my mine last night and will print up a few others later on. I’ve saved nearly $1000 this year alone in coupons at one store. That is a small accomplishment, but it feels good every single time I look at my receipt.

I’ve completed all of my work this week (though I am seemingly still loosely on the consulting job), except for the manuscript, which I will devote more daily time to next week in my attempt to complete it. I’m not looking forward to that, I’m simply tired of seeing it and knowing that it’s not complete. I do NOT relish the line of questioning that will come with the delivery, but since I stated in the contract how much time I will spend on answering questions before charging again for my time, I hope that will make the client aware that I mean business. It’s in black and white, how hard is it to follow guidelines?

Before I forget, I want to thank Writerstream for featuring my work this week, and I’d also like to give a huge shout out to the dozen or so new Twitter followers in the last 12 hours alone. (Special thanks to Lillian for encouraging me to join Twitter. Hugs sweet pea!) I never knew I’d grow to love it so much. To the friend that reads my Tweets and isn’t afraid to joke with me and laugh, I appreciate it. (You know who you are, doll!)

If you need me, I’ll be here for the next few hours. Drinking coconut water. Praying that it helps. If it doesn’t, I’m seriously considering an ER visit because this level of pain is out of control.

Have a great weekend everyone! And please, stay out of the heat and wear sunscreen.

copyright © 2015 by Lisa Marino & Blackbird Serenity LLC. ALL RIGHTS RESERVED.

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Weird Worthless Weekends Lost To Pain

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Friday morning I stated that I’d rest this weekend and get things done inside my home, as much as humanly possible. I mentally calculated exactly how much laundry needed to be done, and then factored a few others things into the mix. What I did not factor in was a terrible Fibro flare and bouts of sleeplessness that drove me up a wall. Why couldn’t that have happened last week? Because I was working like a dog in between migraines and the day and a half I spent unable to move, so apparently my body waited and the second I had time to breathe, I got slammed. I’m livid that it is now Monday and that my “weekend” was so bizarre in it’s lack of time.

I know I am being unfair to myself. I’m not a machine and I do have to factor pain into my daily life. There was a lot I wanted to get done from Friday until now. As I angrily folded laundry a little while ago, the only load I did this weekend that isn’t even my stuff, I realized just what a wasted weekend this was.

Who’s looking forward to another hot, miserable work-filled week? Not I. Plus, I’ve got about four loads of laundry that need to get done. In all fairness, one could be up right now, but I will not move a happily sleeping kitten off of my bed in order to yank the linens so she can think it’s some kind of evil game and destroy another set of sheets. I cannot get a soul to hold her so I can trim her nails. Apparently everyone is afraid of the world’s sweetest, sassiest kitten. I don’t want to traumatize her by pinning her down with my body to get two nails, if I’m lucky, before she hisses, cries, or attempts to bite me. Believe me, I understand her frustration and I don’t take her reactions to heart, though the crying kills me. She’s not a mean biter and she’s not mean, period, she simply doesn’t understand why her nails need to be cut. As sweet and loving as she is, a lot of basic kindness is scary to her. I have to keep trying as patiently as I can so that she doesn’t have these fears later on in life. This is residual shelter trauma; it has nothing to do with her life with me. Knowing that, I can utilize far more patience than if it were a person. Animals and babies are one of my speeds. People need to handle their own shit.

I am looking forward to work this week in a “I really like this particular client” sort of way. I spent about an hour on the phone with a client one afternoon to be certain of what he needed from me. We had a lovely conversation and he was incredibly pleased with the work I turned in. During our conversation he said he wanted to keep my information close at hand in order to hire me again for other editing/writing jobs. That is the only time I will write for someone else, when they know what they want, but can’t quite put the words together cohesively. Most times, that’s less than 500 words and it takes no time at all, but some people cannot put their internalized thoughts onto paper, so an idea is scattered and hiring someone to polish the idea is a good way to find the right person for the job you’re looking to hire for. Hiring field specific people is a really great concept.

My point, however, is that he contacted me yesterday for another job. I wasn’t 1000% sure I’d hear from him again, but I’m glad that I did. It’s nice dealing with people who get it and have respect for your time, knowledge, and the work you do. Most people just made rude demands. I had someone point out a tiny error I made, which happens. I’m not perfect, it was late, and all she had to do was delete one word. I asked if she wanted me to redo the entire file, but instead she took up over an hour of my time asking me to proof the work that SHE had just re-edited. (Did your jaw just hit the floor? I was astounded by the stupidity because it resulted in a two hour phone conversation the following afternoon to make sure I’d get paid for the time.) Did I mention that this was a corporate job and her English is swimming somewhere between broken and non-existent? I suspect she was using Google translate because revising her thoughts was like playing with a puzzle, and the message “Is it done yet?” grated on my nerves because I informed her precisely how long it would take and that I’d get it back to her by late Thursday evening EDT. It is all too easy not to want to do specific jobs after a while based on the treatment of clients that do not understand that not everything can be done in 60 seconds. It’s incredibly unrealistic to expect that, but it is what it is and I have the right to pick and choose the jobs I take, for that reason alone. I am excited to see what this new opportunity brings. I wish every opportunity was a prosperous one. Alas, many are not, so I do my job and move on. That’s all I can do, my best.

And now, despite all this back pain, I am off to tackle at least two loads of laundry since kitten has moved along. I suspect she will be back soon to thoroughly inspect all the clean linens I’ve put down since stripping my bed and quickly dashing downstairs to the laundry room (Cat has already given me a mixture of approval, disdain, and attitude.). Now if I could just find the perfect pillow…

The truth is, the evil never truly rest. 😛

copyright © 2015 by Lisa Marino & Blackbird Serenity LLC. ALL RIGHTS RESERVED.

This is crucial.
This is crucial.

How To Be A Client An Editor Wants To Work With

Author’s Note: These are all true experiences. I will never name names, but I’m not going to filter my honesty either. If something I say here offends you, then you probably don’t want to be a writer. 

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Not every client I work with is a breeze, but a small percentage are truly fabulous (One I had this week was wonderful.). There has been a tiny percentage over the last 20 years that have enraged me with their constant inquiries, rude comments, whining, tantrums, or those who simply do not understand the process.

It’s 2015, so I think it’s important for writers, especially new writers seeking publication by any means, to understand that editors are human beings. We have families, we have things that go wrong in our lives, and no matter how much we may love what we do, we’re just like everyone else. We have bills to pay, we have responsibilities, children to raise, meals to prepare, animals to care for, homes to clean, clothes that have to be washed, etc. Why would you treat your editor as a lower life form and expect them to respond well to you? I wouldn’t treat a stranger the way some people treat their editors, so here are a few things I feel are crucial information for you to have.

If you’re about to work with an editor or are currently in the process, even for the smallest project, here are some surefire ways to be a good client and not make said editor contemplate a move to a Brazilian rainforest (Another good goal is not to end up on a list of clients they’ll refuse to do business with in the future.)

#1- Don’t call or e-mail within 15 minutes of sending them your manuscript to ask if they’re finished. I JUST started. I’m on page three. Why are you asking if I’ve read the entire thing that you JUST sent to me? Precisely how does one get it into their head that a non-magical entity has just inhaled 100,000 words (or more) in 15 minutes?! It is annoying to the point of something more severe. Here, let me whip out my magic wand…  Don’t do it, and if you’re thinking about doing it, lock your phone in a drawer and change all of your passwords to stifle yourself.

A good editor will update you during the process, there is no need to nag. You may find yourself so excited that you can’t help but constantly send your editor messages, but eventually, even the best editor is going to lose their patience with repetitive questions. The only time it’s acceptable to keep track of them is, if by some strike of lightning, you never hear from them again, which happens to people on occasion. However, a person that responds to you and keeps you updated is working, and you probably aren’t their only job, so be patient. Take this from a person who is being nagged every few days by a client. If strangling were legal…  

#2- Don’t say rude, insensitive, inappropriate, idiotic shit. If an editor lets you know right away that they are dealing with any kind of emergency (We’re people, life/shit happens and it’s not always good.) decide whether or not you can hold out. If they are in the middle of the work, let them finish. Continuity is important. Hiring another editor to do what they’ve been working on is a headache because that person will only start from the beginning and make changes more suitable to their style, and that’s additional time, and money, being spent.

If they just started working and you’ve barely paid them, it’s okay to move on if need be, but don’t take hostility out on them or, if you agree that you can wait, don’t send them messages every few days, or weekly, to ask about the progress. Let them work. If I have to stop what I’m doing to answer your repetitive e-mails, I might not be pleasant, polite, or anywhere near the word “professional”. I might give you one word answers. If I respond three days later, that does not mean I was ignoring you. It means I was working. Don’t make assumptions. 

#3- Realize that every freelance editor does not have a team behind them and/or a slew of assistants. I’m a one-woman show. There are days I knock out 25,000 words in the editing and/or proofreading process and there are days I am only able to get through a few pages. The dirtier the manuscript, the more face time it requires.

#4- Read your work in advance before you submit it. You might even want to read it twice. Use spell check. Hell, use a grammatical tool so I don’t stare at the page flabbergasted by your complete and utter lack of knowledge regarding the use of the English language. “Did she actually write “ancestory” instead of “ancestry”? I think I’m having a stroke. (This happened to me Thursday.) That is not a typo (look at where each letter is on your keyboard), it’s someone trying to sound out a word and failing, miserably.   

#5- You may have a few self-published titles under your belt, but that doesn’t make you a writer. Yeah, I said it. Anyone can self-publish. If you don’t have an audience to sell to and a solid story, don’t make it out to be more than it is. There are some exceptions to this rule and they are people who have properly marketed themselves as a brand. I know a few of them and their decency measures up to the quality of their writing.

#6- You cannot self-promote anything that isn’t edited, clean, and ready to go. It’s childish and unprofessional, and it’s not going to work in your favor the second a prospective agent Googles you and finds your blatant self-promotion, for a book they may or may not want to buy, in places they probably don’t want to see it. They might like your chutzpah, because you will need those skills later on, but they’re not going to want unedited excerpts on every writing web-site from here to Calcutta. Know when to hold things close and even better, know when to keep your mouth shut. Unless something is a done deal contractually, zip it. Afterwards, I’d still refrain.

#7- Write what you know. If you’re choosing a place you have never been and will never visit, you’re not going to capture the essence of the most crucial things, and a local resident or someone who has been there is going to pick up on that immediately. There may be a lot of competition to write about things in major cities, but if you’ve actually made the statement that Johns Hopkins University and their respective Hospital are in New York City when it most certainly is not (Hello, have you ever heard of Baltimore, Maryland?! Unless I’ve had a recent lobotomy, they’re both still there.), I strongly recommend NOT making New York City your setting. (Yes, this happened. I had to walk away from the crazy because insistence does not make something truth.)

#8- Speak to me, on the phone & in e-mails, the same way you want to be spoken to. If you’re incessantly rude, eventually even the nicest person is going to snap. Ultimately, treat people the way you want to be treated, in all things.

#9- You may love your editor, but he/she is not your bestie. Unless we’re genuine friends outside of work, I cannot take time to counsel you on your marriage, friendships, parents, or children. Not when you constantly ask me “Is it done yet?” It’s NOT a piece of chicken.

#10- An editor who knows his or her shit is going to push you to be better. We are going to tell you to re-write, revise, and altogether tell a better story. It’s our job to dissect what you’ve written and help you make it into a cohesive, readable body of work. Telling you it’s the most fabulous thing I’ve ever read when it is not and kissing your ass for writing it “in three months” is NOT in my job description. I can tell when something took no time at all.

#11- There is a relatively long list of words I will cut out of a manuscript the second I see them in an overly repetitive fashion. “Very”, “Awesome”, “Seriously”, “Really” “Totally”, “Umm”, “Just” “Ya” as opposed to “Yeah”, are merely a few. The deal-breaker is “Alright”. I flip my lid every time I see it and you’re out there calling yourself a writer. Don’t insult me, I’ve been writing for 28 years and I’m almost positive I have always known that “all right” is two fucking words, not a creative amalgamation for the lazy. If ever I DID make errors like that, there was always someone present to correct me.

The occasional slip-up is not the end of the world, but if you regularly use the word “Y’all”, or any variation thereof, please exit stage door left so I don’t throw something. I realize it’s a part of some people’s daily vernacular, but if you’ve written it into a book that does not take place south of the Mason-Dixon line, I’m cutting it.

#12- If you want five hundred pages edited in 1-3 days, you’re either looking to hire a machine or highly intelligent zoo animals. Let me know how that works out for you. (This is a regular request. These are the same people who think this level of editing shouldn’t cost more than $30 U.S., not Canadian. I would rather starve for a week than do that much work for so little money. That’s not even my current hourly rate!)

The very best editor for you is someone you have fostered some sort of professional, communicative relationship with, maybe even someone you know who edits and who you have come to respect, but it’s not the person you picked out of a line-up as the cheapest person for the job. Unfortunately, sometimes you get what you pay for and other times you find someone amazing. It’s the luck of the draw.

At the end of the day, I do not have all the answers. I have 95% of them, but not all of them. 😉

copyright © 2015 by Lisa Marino & Blackbird Serenity LLC. ALL RIGHTS RESERVED.

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Am I Wearing A Sign?

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I am thisclose (that is not a typo) to killing one of my clients. If you feel like someone is professionally giving you the runaround, it’s probably because they are. Though I suspect, some people are truly stupider than one can give them credit for.

There aren’t enough “LOLs” in the world to mask the utter stupidity I am dealing with. Making a HUGE mistake and then sending me a message about your mistake isn’t cute, unless we’re friends. It’s even less cute when that mistake personally affects me.

And then, I get the manuscript. Nearly 70,000 words that, after two pages, made me want to hang myself. I swear to God, I need to eat, calm the hell down, and look at it in a day or two because there is NO WAY I am going to be professional in this moment. I wish I had a bottle of wine on hand to smack over my own head…after drinking it, of course. I’m not much of a drinker, but man, my clients are going to turn me into a full-blown alcoholic. Should you ever see me wandering the streets aimlessly, kindly shoot me and put me out of my misery.

Oh, and the snow was no big deal. It looks like it totalled out around 5 inches or so, if that. Sadly, my poor Aunt got saddled with 2 1/2 feet of snow. I hope she doesn’t have to see a single snowflake until next winter. Praying for an early Spring, which is saying a lot with my allergies.

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Freelance Doesn’t Mean Free

Some days, I am utterly appalled by the audacity of others. There is a fine line between offering to help someone as a form of empowering another woman, and then dealing with the opposite side of the coin where someone wants you to do a job, but then wants you to lower your rate.

When I work with someone for the first time on a novel length project, or something larger (like a trilogy), I respectfully ask for 30-50% up front as a down payment. This protects me if the person eventually backs out. If they do, I’ve at least gotten something for my hard work. When a person jumps on my schedule and then tells me the down payment is “too high” (By my standards, it was actually too low.), but already admitted she was going to pay a hell of a lot more to another editor who could not take her until the end of next month, it grates on my hard-working nerves. I don’t like being screwed with.

Just like everyone else, I have bills to pay. They come every month, like clockwork, and none of them are willing to negotiate with me. Sometimes, you don’t eat because someone wants to wait two weeks to pay you. It sucks.

I’ve discussed my philosophy before about hiring an editor and it still stands solid: COME TO PLAY. Expect to pay. Yes, you can “shop around” for someone less expensive, but inevitably, you do get what you pay for.

I cannot tell you how many times I’ve done thousands of dollars worth of work for little to no money. It’s terribly insulting to someone with 20 years of experience, but a job is a job. I will take a proofreading job if it will pay a bill or put food on the table. I will beta read for someone if that means I’m being paid. It’s not fun, but it is what it is.

I truly wish every aspiring writer knew how to use spell check, understood that commas are crucial, and didn’t have a negative attitude towards having to pay someone for WORK. Lets face facts, no one goes to work for free. You may love your job (I know a handful of people that do.), but ultimately you love your paycheck as well. Even a shitty paycheck can pay the rent/mortgage, pay for food, keep the lights on, etc. As a woman that has to do it all herself, I find myself less and less amused by the greed of others.

Alas, I’m simply venting. I have a migraine and because I’ve had terrible struggles with sleep of late, I know it will be a long time before my head hits the pillow. On the plus side, I have several hours all to myself tomorrow afternoon into the early evening. I am FINALLY going to change my hair color after saying I would do so for the past month. That might seem silly, but a company did send me a product to use and write reviews, and that’s one of the fun things about having a beauty blog on the side. I really think going back to that for a while and allowing myself to be creative would be beneficial to my health. I’m sure no one wants to read my bitching. God, please grant me the Serenity not to murder all of these idiots.

Here’s hoping tomorrow is a superior day for us all. 🙂

copyright © 2015 by Lisa Marino & Blackbird Serenity LLC. ALL RIGHTS RESERVED.

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How Not To Kill A Client

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How Not To Kill A Client

99% of the time, I love what I do. I’m a writer who doesn’t have to answer to anyone, but on the day-to-day, as an editor, there’s a plethora of crap that gets to me occasionally.

There is a fine line between being professional and being a bitch. Some people are slightly afraid of their editors, others think our jobs are “so easy a toddler can do it”, and others have more respect. I am pretty laid back and I will not mess with quality on the off-chance it’s actually presented to me (It’s becoming a rarity.). I have mastered that line between total pro and bitch. So when I got feedback on a job the other day and didn’t receive my usual 5 star rating all across the board, I had to go and check my interactions with this particular client.

Despite his one line comment (stating that I was efficient and delivered way ahead of schedule) and ranking, I know I was the epitome of skilled and professional. I looked at our conversations and all I can say is that he had very little to say, but asked me to be 100% honest and extensively edit, no holds barred. His first reaction upon receiving the completed manuscript was “It looks GREAT!” Furthermore, I asked him twice if he needed me to go back in and do anything more, even after I’d been paid. Technically, that is far more than anyone else would be willing to do. I know this because I always go above and beyond where others will demand more money to do so. As my “reward”, he gives me a low score on professionalism and quality. (In all fairness, he ranked those two sections at 4 stars instead of 5, but I KNOW I earned 5 stars.) WHAT.THE.FUCK?! Again, I had to double-check to see if I’d done or said something that could have been taken the wrong way. I went through our discussions and the body of work submitted back to him. Not a thing. I was thorough, honest, and highly complimentary of his work because it really is very interesting and well done.

I won’t lie; when I saw the feedback, I was PISSED. It doesn’t take much to piss me off these days, but I was violently livid, and rightly so. However, I know better than to confront someone about this. Instead, I decided that to show my professionalism was the BEST revenge. I turned around and left him stellar feedback as a client. I meant every word, but I wanted him to see I’m not some unprofessional lowlife. For anyone who has ever worked with me to say that speaks for them, but it says absolutely nothing about me, especially if I’ve only worked for you for a few weeks.

Truth be told, I’d rather a client say absolutely NOTHING than leave feedback that is less than stellar. If you have an issue, it’s perfectly fine to come to me directly and ask me to fix something, or go over the work again. Go directly to the source. Ultimately, this is my livelihood, not eBay. This is not amateur hour. My mother and Grandmother both taught me that if I didn’t have anything nice to say, not to say anything at all. I do utilize that tactic most of the time, but if you piss me off, all bets are off.

Mind you, I do not name names. Not ever. A client could be on the New York Times Best Sellers List and I will NEVER talk about that or mention them by name because it is not my place to do so. Even if I don’t sign an NDA with a client, I still don’t discuss their work or give away their ideas. I have integrity, even when they drive me to the point where I’ve contemplated melon-balling my eyes out, or worse.

He’ll never read this, but he CAN bite me over that feedback. Moreover, while he was being an asshole, I am now officially triple-booked. My new client told me I am “seriously over-qualified for pretty much every job”. That comment alone made my day. 🙂

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copyright © 2015 by Lisa Marino & Blackbird Serenity LLC. ALL RIGHTS RESERVED.