Words
How To Be A Client An Editor Wants To Work With
Author’s Note: These are all true experiences. I will never name names, but I’m not going to filter my honesty either. If something I say here offends you, then you probably don’t want to be a writer.
Not every client I work with is a breeze, but a small percentage are truly fabulous (One I had this week was wonderful.). There has been a tiny percentage over the last 20 years that have enraged me with their constant inquiries, rude comments, whining, tantrums, or those who simply do not understand the process.
It’s 2015, so I think it’s important for writers, especially new writers seeking publication by any means, to understand that editors are human beings. We have families, we have things that go wrong in our lives, and no matter how much we may love what we do, we’re just like everyone else. We have bills to pay, we have responsibilities, children to raise, meals to prepare, animals to care for, homes to clean, clothes that have to be washed, etc. Why would you treat your editor as a lower life form and expect them to respond well to you? I wouldn’t treat a stranger the way some people treat their editors, so here are a few things I feel are crucial information for you to have.
If you’re about to work with an editor or are currently in the process, even for the smallest project, here are some surefire ways to be a good client and not make said editor contemplate a move to a Brazilian rainforest (Another good goal is not to end up on a list of clients they’ll refuse to do business with in the future.)
#1- Don’t call or e-mail within 15 minutes of sending them your manuscript to ask if they’re finished. I JUST started. I’m on page three. Why are you asking if I’ve read the entire thing that you JUST sent to me? Precisely how does one get it into their head that a non-magical entity has just inhaled 100,000 words (or more) in 15 minutes?! It is annoying to the point of something more severe. Here, let me whip out my magic wand… Don’t do it, and if you’re thinking about doing it, lock your phone in a drawer and change all of your passwords to stifle yourself.
A good editor will update you during the process, there is no need to nag. You may find yourself so excited that you can’t help but constantly send your editor messages, but eventually, even the best editor is going to lose their patience with repetitive questions. The only time it’s acceptable to keep track of them is, if by some strike of lightning, you never hear from them again, which happens to people on occasion. However, a person that responds to you and keeps you updated is working, and you probably aren’t their only job, so be patient. Take this from a person who is being nagged every few days by a client. If strangling were legal…
#2- Don’t say rude, insensitive, inappropriate, idiotic shit. If an editor lets you know right away that they are dealing with any kind of emergency (We’re people, life/shit happens and it’s not always good.) decide whether or not you can hold out. If they are in the middle of the work, let them finish. Continuity is important. Hiring another editor to do what they’ve been working on is a headache because that person will only start from the beginning and make changes more suitable to their style, and that’s additional time, and money, being spent.
If they just started working and you’ve barely paid them, it’s okay to move on if need be, but don’t take hostility out on them or, if you agree that you can wait, don’t send them messages every few days, or weekly, to ask about the progress. Let them work. If I have to stop what I’m doing to answer your repetitive e-mails, I might not be pleasant, polite, or anywhere near the word “professional”. I might give you one word answers. If I respond three days later, that does not mean I was ignoring you. It means I was working. Don’t make assumptions.
#3- Realize that every freelance editor does not have a team behind them and/or a slew of assistants. I’m a one-woman show. There are days I knock out 25,000 words in the editing and/or proofreading process and there are days I am only able to get through a few pages. The dirtier the manuscript, the more face time it requires.
#4- Read your work in advance before you submit it. You might even want to read it twice. Use spell check. Hell, use a grammatical tool so I don’t stare at the page flabbergasted by your complete and utter lack of knowledge regarding the use of the English language. “Did she actually write “ancestory” instead of “ancestry”? I think I’m having a stroke. (This happened to me Thursday.) That is not a typo (look at where each letter is on your keyboard), it’s someone trying to sound out a word and failing, miserably.
#5- You may have a few self-published titles under your belt, but that doesn’t make you a writer. Yeah, I said it. Anyone can self-publish. If you don’t have an audience to sell to and a solid story, don’t make it out to be more than it is. There are some exceptions to this rule and they are people who have properly marketed themselves as a brand. I know a few of them and their decency measures up to the quality of their writing.
#6- You cannot self-promote anything that isn’t edited, clean, and ready to go. It’s childish and unprofessional, and it’s not going to work in your favor the second a prospective agent Googles you and finds your blatant self-promotion, for a book they may or may not want to buy, in places they probably don’t want to see it. They might like your chutzpah, because you will need those skills later on, but they’re not going to want unedited excerpts on every writing web-site from here to Calcutta. Know when to hold things close and even better, know when to keep your mouth shut. Unless something is a done deal contractually, zip it. Afterwards, I’d still refrain.
#7- Write what you know. If you’re choosing a place you have never been and will never visit, you’re not going to capture the essence of the most crucial things, and a local resident or someone who has been there is going to pick up on that immediately. There may be a lot of competition to write about things in major cities, but if you’ve actually made the statement that Johns Hopkins University and their respective Hospital are in New York City when it most certainly is not (Hello, have you ever heard of Baltimore, Maryland?! Unless I’ve had a recent lobotomy, they’re both still there.), I strongly recommend NOT making New York City your setting. (Yes, this happened. I had to walk away from the crazy because insistence does not make something truth.)
#8- Speak to me, on the phone & in e-mails, the same way you want to be spoken to. If you’re incessantly rude, eventually even the nicest person is going to snap. Ultimately, treat people the way you want to be treated, in all things.
#9- You may love your editor, but he/she is not your bestie. Unless we’re genuine friends outside of work, I cannot take time to counsel you on your marriage, friendships, parents, or children. Not when you constantly ask me “Is it done yet?” It’s NOT a piece of chicken.
#10- An editor who knows his or her shit is going to push you to be better. We are going to tell you to re-write, revise, and altogether tell a better story. It’s our job to dissect what you’ve written and help you make it into a cohesive, readable body of work. Telling you it’s the most fabulous thing I’ve ever read when it is not and kissing your ass for writing it “in three months” is NOT in my job description. I can tell when something took no time at all.
#11- There is a relatively long list of words I will cut out of a manuscript the second I see them in an overly repetitive fashion. “Very”, “Awesome”, “Seriously”, “Really” “Totally”, “Umm”, “Just” “Ya” as opposed to “Yeah”, are merely a few. The deal-breaker is “Alright”. I flip my lid every time I see it and you’re out there calling yourself a writer. Don’t insult me, I’ve been writing for 28 years and I’m almost positive I have always known that “all right” is two fucking words, not a creative amalgamation for the lazy. If ever I DID make errors like that, there was always someone present to correct me.
The occasional slip-up is not the end of the world, but if you regularly use the word “Y’all”, or any variation thereof, please exit stage door left so I don’t throw something. I realize it’s a part of some people’s daily vernacular, but if you’ve written it into a book that does not take place south of the Mason-Dixon line, I’m cutting it.
#12- If you want five hundred pages edited in 1-3 days, you’re either looking to hire a machine or highly intelligent zoo animals. Let me know how that works out for you. (This is a regular request. These are the same people who think this level of editing shouldn’t cost more than $30 U.S., not Canadian. I would rather starve for a week than do that much work for so little money. That’s not even my current hourly rate!)
The very best editor for you is someone you have fostered some sort of professional, communicative relationship with, maybe even someone you know who edits and who you have come to respect, but it’s not the person you picked out of a line-up as the cheapest person for the job. Unfortunately, sometimes you get what you pay for and other times you find someone amazing. It’s the luck of the draw.
At the end of the day, I do not have all the answers. I have 95% of them, but not all of them. 😉
copyright © 2015 by Lisa Marino & Blackbird Serenity LLC. ALL RIGHTS RESERVED.
Nightmares In Editing
I am an immense fan of what I call the “clean manuscript”. That means the manuscript doesn’t require me to do any of the following: Lose hair. Attempt to remove my eyeballs with a fork or melon baller. Grind my teeth. Slouch over my laptop in sheer disgust. And those are just a few of my reactions to having to work on the dreaded “dirty manuscript”. Clean manuscripts allow me to do my job properly, efficiently, and the result is always a pleased client, which is what both client and editor should desire as the end result.
The cleaner the manuscript, the quicker it will be returned to you. I am happy to correct all minor things I catch, all major things, and provide you with extensive notes regarding readability, plot, etc. It’s my job, and I do it well. The reason I loathe the “dirty manuscript” is because it requires months of attention. Most people have never re-read their original manuscript, they just turn it over to me and expect me to make it readable and sellable. I’m good, but I am not a miracle worker. If you give me a manuscript that requires rewrites, revisions, and overhauls, the blame does not reside with me. In fact, I don’t see why there needs to be blame at all. It is what it is. I cannot polish something that isn’t a diamond in the rough, or even a high quality gemstone.
The best way to get the right results in the editing process is as follows:
A- Work your story, and write it well. Outlining helps for some, and distracts others. Do what works for you. Everyone is different in this respect, and that’s okay.
B- Always use proper spelling and grammar. Do not use slang. When in doubt, use a thesaurus and/or a dictionary. They will be incredibly helpful tools for you at all times.
C- It is NOT beneath me to remind you that “alright” is NOT a word. Every time someone tells me they’re a writer and they use words like “alright” or “anyways”, I die a little inside.
D- I hate over-use of any particular word, especially in the same sentence or paragraph. If I see it twice in the same sentence to describe something or someone, I’m cutting it. I will tell you in my notes precisely why I cut it and correct you when you do it again and again.
E- Be open to any and all legitimate suggestions from your editor. After all, a good editor wants you to succeed.
Many writers struggle with spelling, proper tense, punctuation, remaining in one point of view at a time, and grammar. These are things I take note of and assist with. I always double-check spelling for the country of origin, or the country in which the author is seeking publication. American English is different from British English, which is also used in a vast majority of countries far away from the U.K. Some people request I edit in American English and others request British English. I’m good with both, but I do suggest that a person have two separate copies when they are looking for representation with agents more than one market.
When in doubt of how good or interesting your work may or may not be, hire a beta reader. You do not want friends, family, or the lady down the street to tell you how fabulous your work is before it has even seen an editor, but you DO need someone who will tell you the absolute truth and has no vested interest in your work.
Many people report how much others loved their story (read: family and friends), and then I read it and shake my head in disbelief because it’s as if someone spit random thoughts onto a page, as opposed to being a cohesive story that one can follow without suspecting they’ve lost their mind. You might very well be able to find someone willing to beta read for free, but I believe in paying someone who has absolutely no connection to you whatsoever. You’re paying for a critic, and their overall opinion. You can be specific with them about what their role is. It should cost under $50-$60, and is generally less than half that, depending on the person’s experience. I have seen people hire as many as ten beta readers and as few as one. It is a relatively small investment to help you better yourself as a writer and it helps you produce a better product overall.
Some people think it’s insane to seek out a beta or three, but I have had many authors publish work and then come to me later on to ask me to beta a new project, saying they wish they had done that with their first body of work, or their second, but that now that they know more about writing, they don’t see how people can simply go to friends and family. They’ve grown as writers and want to produce a better product. I agree with them, and applaud their candor.
I do plenty of beta work. I’m extremely honest when I do it for people because I know how hard it is to get the truth out of others when it pertains to something so close to your heart. I have been lucky to always have people tell me the truth. No one has ever kissed my ass in regard to anything, leave alone my work.
Your immediate instinct might be to listen to the praise you receive and run with it, but I’d listen for the constructive criticism and the person who is honest enough to point out the flaws and give you detailed feedback. Ultimately you can take opinions with a grain of salt and a shovel full of sand, but this is a crucial step. Some people prefer alpha readers who read chapters as they are completed. I have done that for people, usually reading one chapter at a time or a dozen chapters at a time, but I prefer to beta because I don’t end up feeling like I am somehow missing some huge portion of the story that will eventually be written. I also prefer material that isn’t raw. Plus, I think it’s good to encourage new writers to complete their projects and push them in the right direction in regard to their strengths. Not only is it good karma, it’s also genuine. There is room for everyone in the community. You are not going to be perceived as my competition because the only person I have to compete against is myself. It’s my job to write what I write and write it well, just as it is your job to do the same with your work.
Writers who believe they can edit their own work because they don’t want to pay someone is one of the saddest things I see. Not that long ago a friend sent me a copy of her completed book. I was, and still am, happy for her, but I didn’t have time to read it right away. I remember reading a few pages initially and then not being able to pick it up again for a while because I was busy. Late one night, when I was unable to sleep, I decided to give it a shot. I became slightly engrossed and then reached a portion of the story that annoyed me beyond words. She’d taken a conversation we’d had years ago and used it as an idea in her story. Initially, I was LIVID. Then, the more I thought about it, I decided that she probably didn’t recall the conversation, or who she’d had it with, and had simply logged the idea in her head. I really don’t think she had any malicious intent behind it, because if she did, then why send it to me if she knew I’d see what she wrote and flip out on her? It’s not even worth bringing up, so I have chosen not to mention it when I do give her feedback on it. However, my point in all this is that she didn’t pay for an editor, she had friends beta and edit for her, and so while I was reading, I found spots where the entire thing needs to be corrected and revised. Luckily, the mistakes are minor and only a very discerning eye would notice them, but I saw them and winced because I know this book is important to her.
I had a potential client tell me she couldn’t afford me. Okay. I went so far as to offer her a reduced rate and she still insisted that I was too high (publicly she told others I had the BEST prices). Freelance editors normally charge between $1000-$5000 for their services. My rate was significantly lower, but I reached a point in dealing with her where I said to myself “I am NOT going to price myself any lower simply to get a client. I work hard, this is not a game, and I have bills to pay, just like anyone else.” She, and many others, believe they can “do it themselves”. These are the very same people who want free advice from someone with experience and don’t listen to a word you say, because they’re convinced they know it all, which is the height of ignorance.
I don’t know it all, but I have the experience. I’m not perfect, but I’m open to learning. By proxy, we should all be learning something new each day.
Some days I write. Some days I edit. Some days I cannot get out of bed. And yet, I’ve never submitted anything that might make someone want to tear their eyes out. I suspect it comes from having excellent English teachers and from not having any one, ever, gloss my work over.
I’m grateful to those who helped me perfect my voice and even more grateful to those who encouraged it. It’s one of those things that helps me spot all the diamonds and gems that might never see the light of day without the proper encouragement.
copyright © 2015 by Lisa Marino & Blackbird Serenity LLC. ALL RIGHTS RESERVED.
A Word Has Power…
“A word has power in and of itself. It comes from nothing into sound and meaning; it gives origin to all things.” –N. Scott Momaday











